Support And Consulting Xtuple Open Source Erp For Mac

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Hours of Operation While we work and support our network around the clock, our general support hours are: Monday -Friday, 9AM - 5:30PM ISG is closed for nationally recognized holidays Business Support Options ISG's general business support and consulting includes services such as:. Business website management and content updates. Updates and upgrades to website CMS's such as Drupal, WordPress, Joomla, etc. System administration tasks for dedicated hosting customers.

Every annual Support Contract (for both core ERP and xTupleCommerce. You learning about — and your successful use of — xTuple open source ERP. Support options vary from free community resources to paid expert consulting. ERP+CRM, Web Portal for Manufacturing and Distribution Freemium Use the online xTuple Pricing Calculator to easily compare your options — by numbers of concurrent licenses, software edi.

Support And Consulting Xtuple Open Source Erp For Machine Shops

Support and consulting xtuple open source erp for mac download

Remote installation and configuration for BlackBox Online Backup. Any other business specific use of your ISG service We offer flexible terms to best fit your needs:. Hourly engagements, one hour minimum applies, 15 minute billing thereafter. Prepaid blocks of time: 15 minute billing increments, discounts for blocks of 8 hours or more. Time & Materials: For extended engagements such as website development, application development, custom hosting and network deployments. Fixed cost projects: Requires specification, deposit, and milestone payments Hosting Support For non-urgent matters, we recommend you email or use our. We will open a support ticket and confirm we have received your request, along with estimated time to address the request.

We often provide same business day resolution for requests which are received in the morning or early afternoon. All requests are typically resolved within 1 business day. We always give top priority to urgent matters. If you have a business impacting issue, call us at 203-774-0512 x2.

Priority Support SLA's (Service Level Agreement) are available for clients requiring guarantied urgent response turnaround times and extended support hours, up to 24x7 / 365 days. With your requirements.